Privacy Policy for Chromateo

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

• Name: We collect your name to personalize your experience and communicate with you effectively.
• Email: We collect your email address to send you important information regarding your orders, updates, and communication.
• Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.
• YouTube Account Information: When you use our services that interact with YouTube, we may collect information related to your YouTube account, such as your channel ID and public profile information.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• Order processing, including processing your orders, sending order confirmations, providing customer support, and keeping you updated about the status of your orders.
• Facilitating the use of YouTube's Data API to insert and delete comments from your YouTube channel, as authorized by you.
• Improving our services and user experience.

3. Data Sharing and Protection

We do not share your personal data with any third parties except as required for order processing (e.g., sharing your information with payment processors) and as necessary to facilitate the YouTube API services you've requested. We do not sell, trade, or rent your personal information to others.

To protect your sensitive data, we implement the following security measures:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Data Security: All sensitive data is stored in secured databases. Certain information may be stored in an encrypted state managed by AWS.

4. YouTube API Services

We use YouTube's Data API to provide certain services, such as inserting and deleting comments on your YouTube channel. By using these features, you are also agreeing to be bound by the YouTube Terms of Service.

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

For data collected through the YouTube API:

• We will retain this data for a maximum of 30 days after the purpose for which it was collected has been fulfilled.
• You can request the deletion of your YouTube data at any time by contacting us at info@chromateo.com.
• Upon receiving a deletion request, we will remove your YouTube data from our systems within 7 business days.

6. Children's Privacy

Chromateo is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: Email: info@chromateo.com